Frequently Asked Questions

Find quick answers to common questions about our fresh grocery delivery service. Can't find what you're looking for? Contact our support team for personalized help.

Still Have Questions?

Can't find what you're looking for? Our friendly customer support team is here to help you 24/7.

Contact Support Call 1-800-FRESH-99

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Frequently Asked Questions

Find quick answers to common questions about our fresh grocery delivery service. Can't find what you're looking for? Contact our support team for personalized help.

Still Have Questions?

Can't find what you're looking for? Our friendly customer support team is here to help you 24/7.

Contact Support Call 1-800-FRESH-99

Frequently Asked Questions

Orders & Delivery

What are your delivery hours?

How much does delivery cost?

Can I schedule a delivery for later?

What if I'm not home during delivery?

How do I track my order?

Products & Quality

How do you ensure product freshness?

What if I receive damaged or spoiled items?

Do you offer organic products?

Can I request specific ripeness for fruits?

Do you carry local products?

Account & Payments

What payment methods do you accept?

Can I save multiple delivery addresses?

How do I cancel or modify my order?

Do you offer subscription services?

How do I delete my account?

Returns & Refunds

What is your return policy?

How long does it take to process a refund?

Can I return items I don't like?

What about items with best-by dates?

Technical Support

I'm having trouble with the website/app

How do I update my notification preferences?

Is my personal information secure?

Can I shop without creating an account?

Still Have Questions?

Frequently Asked Questions

Orders & Delivery

What are your delivery hours?

How much does delivery cost?

Can I schedule a delivery for later?

What if I'm not home during delivery?

How do I track my order?

Products & Quality

How do you ensure product freshness?

What if I receive damaged or spoiled items?

Do you offer organic products?

Can I request specific ripeness for fruits?

Do you carry local products?

Account & Payments

What payment methods do you accept?

Can I save multiple delivery addresses?

How do I cancel or modify my order?

Do you offer subscription services?

How do I delete my account?

Returns & Refunds

What is your return policy?

How long does it take to process a refund?

Can I return items I don't like?

What about items with best-by dates?

Technical Support

I'm having trouble with the website/app

How do I update my notification preferences?

Is my personal information secure?

Can I shop without creating an account?

Still Have Questions?